Tag Archives: Communication

Manage Yourself in the Face of Anger

As you prepare to travel for the holidays, are you packing your invisible armour to wear during family drama? Do others’ strong emotions, such as anger—even if not directed toward you—make your insides churn? As soon as someone raises their voice, do you panic and locate the nearest exit? As joyful as it is to…

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Choose Your Method Wisely

GET THE MP3 FOR THIS EPISODE |  LISTEN ON iTUNES This week we're going to work on something called Choosing Your Communication Method Wisely. The reason I chose this is because so many people have asked me questions like, "Did I do this wrong? Did I communicate with somebody in the wrong way? Is that what caused…

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The Key to Feeling Heard—Every Time!

The Key to Feeling Heard–Every Time!
Who’s the best listener in your life? You know, that person who just gets you. Don’t you wish you could clone him or her? Yet other times, you might feel like a broken record, repeating the same message over and over—to people who seem tuned out. And no matter how important your topic or how…

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The Secret To Defeating Defensiveness

Do you know someone who enters conversations with their dukes up? Maybe it’s a colleague or boss at work. Or maybe it’s someone around the dinner table or at family gatherings.  You know, the person you wish would just relax, take a chill pill, and stop arguing and interrupting. You’ve probably done everything humanly possible…

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Are You On Empty or Self-Full?

Are You on Empty or Self-Full?
How many times have you tuned out the safety instructions blaring over the loudspeaker on an airplane? I bet you could recite them verbatim. The flight attendant calls for everyone’s attention. You know the drill … let’s fast forward to this part: “In the unlikely event that the cabin pressure should drop, oxygen masks will…

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Is LOVE Taking You For a Ride?

With V-Day upon us, it’s the perfect time to take inventory of the many kinds of love in our lives. Whether you’re a parent or a partner, a sibling or a soul sister—whatever the relationship, there’s always a give and take. While sometimes unspoken, each person brings their own hopes and dreams to the relationship…

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The Secret To Getting What You Want

Everyone feels misunderstood at times—even those on the world stage.  I’d like to introduce you to a dear friend and change-maker who is courageous enough to share her journey. This twenty-five-year-old is working to reduce violence and gender discrimination while empowering women in Pakistan.  Her parents are proud but they are concerned about her safety.…

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Who Puts The Love In Your Lunch?

Tracking a lead on a great restaurant is as vital to my survival as locating the nearest herd of bison must have been to a caveman. I’m lucky, because San Francisco has mastered the art of providing delicious daily grub – even take out. After 12 years of living in the Bay Area, I’ve come…

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Do You Say Yes When You Really Mean No?

Janet, a 44-year-old executive at a consulting firm, came to me complaining of headaches, insomnia, and a constant nagging in her stomach.  She said her gut felt like it was tied in knots. At work Janet was a high performer and was rewarded with a promotion for always saying yes. She found herself awake at…

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